Great customer care is the lifeline for any small business. Offer a top quality product or service without it and the ability to grow a loyal customer following quickly erodes by word of mouth. The service offered to your customer is more than a smile and a handshake. Even the best sales person can have a bad day. Great customer care includes a well-developed plan to deliver your product and service – one where the customer is provided with a seamless experience during the shopping and buying transaction process.
Learn to develop valuable techniques in the Maximum Service Series that generate customer satisfaction and fosters repeat business. When you satisfy your customers, they help grow your business and will recommend your product and service to others.
The outcomes of the program include:
Friday Aug 26, 2016
2:00 PM - 4:00 PM EDT
Classes are held on
August 26, September 2, 9, 16, 23 2016 | 2pm-4pm
Cohutta Banking Company
1501 N. Thornton Ave.
Dalton, GA 30720
$35.00 for Chamber Members
$45.00 for Non-Members
Beth Morrison
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