Greater Dalton Chamber of Commerce

Front Desk Clerk

Baymont Inn & Suites dba Geeta Hospitality, LLC
Job Description

A hotel front desk agent represents the first point of contact with guests and handles all stages of a guest’s stay.

A typical day as a hotel front desk agent, involves registering/booking guests in and out of their rooms, while accommodating any special requests.

During check-in, a front desk agent will verify a guest’s method of payment and run a background credit check. Front desk agents will also try to upsell guest rooms, by sharing available alternatives and options. 

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